Our Steps and working process

At Front Row Financial, we’ve streamlined the process of getting a home, business or investment loan and refinancing your loan. We start by asking a little more about you and your financial goals, before researching and presenting some options that are right for you.

The best bit? We’re a little different. We take the time to film videos, taking you through your individual scenario so you can truly learn and understand your options and go back to watch if you need a quick refresher.

It goes without saying, we do the paperwork, manage the application process and support you right through to settlement. Because this is what we specialise in, we get the process moving quickly and we’ll use our relationships with lenders to secure your finance as fast as possible.

Using a Mortgage Broker is the way to go

• We are not employed by the Bank, we work for you. We have your best interest at heart.
• We negotiate a specific outcome for you at your lender
• We have access to multiple lenders
• We tailor the experience to you. You can get access to our advice when it suits you, anywhere, anytime.
• We do the legwork for you
• We work with your advisors to make sure the process from start to finish is seamless

Why use us?

Whether it’s for your first home, refinancing your current lender or an investment loan, we have access to a host of Australia’s leading lenders, one of which could be the right one for you. Finding one that’s right lender and loan structure is where we come in. We’ll consider a range of options to help you get a tailored solution.

We’re here from start to finish.

We’re not just here to help you find a loan. We’re here to make the whole process easier. Once we’ve found a loan, we’ll help take care of the paperwork or manage the application process right through to settlement. It’s important that you know what is happening but also, what happens next so there are no surprises as we work towards settlement.

Call us anytime.

You can pick up the phone or email us at any time. Maybe you’re about to buy, want to build your investment portfolio, renovate or just review – you can make an obligation-free discussion and we can help you to understand the options available and the best approach based on your personal circumstances.

You come first.

From our first conversation, we’ll ask about your financial circumstances and goals to understand what’s important to you. You may be looking for flexibility because you’re planning to start a family or you may want ready access to equity for a rental property or renovations. There’s a huge choice of products and we’ll recommend one that’s right for you depending on your needs. And we always look for a loan that suits you, not the lender.